TMS Loan is a mobile app to help users have immediate access to their loans. The visual inspiration is The Pursuit of Happyness. The platforms used were Sketch app, Illustrator, Photoshop and InVision.
The main focus is achieving best customer experience and service.
Making Loan Payments Easy
Loan Mitigation Timeline
View All Transactions
Benefits when goals are reached
Instant Support System
Signing Documents with ease
“A problem well stated is a problem half solved”
- CHARLES KETTERING -
Desktop and Mobile Websites
To target and educate millennials who are first time home buyers who aren’t sure if they can afford to buy a home or not and who prefers to rent instead. Yet, at least two-thirds of young renters said that it was a good time to buy, even after the housing market collapse in the recession.
To improve and create an environment for a better user experience that is different, motivating, current, bright, lively, inviting and enabling millennials to buy a home with confidence.
Myself as UI Designer, created low to hi-fidelity wireframes and prototypes for both mobile and desktop websites by using Sketch, Photoshop, Illustrator along with feedbacks from stake holders, marketing and product managers which was then delivered to the developers by using InVision.
Enterprise Loan Application & Management
TMS had developed one of the best consumer friendly software in order for anyone to get a loan approved for a new home and/or mortgage insurance. Yet, it was lacking user experience, direction and management.
To identify all of whom are involved, eliminate the guesswork and create a user flow to present the information needed. Improve instructions so users are more likely to continually engage with the platform to complete the loan application. Added a progress bar without percentages but instead using an informative text that can be helpful to add clarity towards their goal.
While it takes a lot of communication and patience to successfully launch a project of this size, it was a lot go group effort and feedback from developers, product managers, underwriters, legal, etc. About fifty artboards of wireframes and hi-fidelity of prototypes were created in Sketch and Photoshop. Hundreds of icons were used and created from Illustrator.
Additional sections were build, prompt instructions were added, modules were created to easily help users upload signed document forms to be then approved by underwriters who are notified by design. All design specification was provided to the front-end developers.